A Whoever employee · Trades front office

Murphy’s applying
for the call desk.

Murphy is the AI front-office employee Whoever is building for trades businesses. Her job is to cover the call, collect what matters, follow the shop’s rules, and leave the owner a clean next step.

Records work is open now. Reception behaviour still has to earn the badge.

WHOEVER PERSONNELFILE 001

MURPHY

POSITIONTrades front office STATUSIn training UNIFORMMarigold
AI EMPLOYEE

The position

Murphy’s Law says the call comes when your hands are full.

This Murphy is applying to answer it. That is the job description; the audition is where every verb has to earn its place.

  1. 01

    Cover the call.

    Be there when the shop cannot get to the phone.

    Target role
  2. 02

    Collect what matters.

    Get the facts the owner needs without inventing the ones she does not know.

    Target role
  3. 03

    Follow the shop’s rules.

    Use the real service area, policies, escalation line, and booking boundaries.

    To be audited
  4. 04

    Leave a clean next step.

    Turn the completed call into work the owner can review and use.

    Working now

The first work sample

The ad doesn’t get the last word. The work does.

A completed demonstration call becomes a private owner draft. The owner corrects it before sharing. The customer sees a clear record of what happened and what happens next.

Fictional shop and caller. Actual Whoever Records product.

Inspect the whole first shift
Actual Whoever Records customer view for a fictional post-storm roof inspection request ACTUAL PRODUCT · CUSTOMER VIEW OPEN ↗

Badge check · August 2026

What you can inspect today.
What still has to prove itself.

Working now

  • Completed call becomes a private draft
  • Owner can review and correct before sharing
  • Owner desk and customer record stay separate
  • Progress, next step, notes, and proof remain legible

Still earning the badge

  • Live call behaviour for a real roofing shop
  • After-hours and escalation rules
  • Booking, routing, and text-back behaviour
  • The full call-to-record handoff under real conditions

The agency, not a character factory

Need the job,
not the name?

Murphy is one way the role can look. Whoever can build the position around your business — its language, rules, handoffs, boundaries, and finish line.

Fair questions.

The useful answers, without the costume smoke.

What job is Murphy applying for?

The trades front office: cover the call, collect the useful facts, follow the shop’s rules, and leave the owner a clean next step.

Is Murphy AI?

Yes. Murphy is an AI employee. She should never need ambiguity about that to do useful work.

Can I see the work before I hire?

Yes. The First Shift page opens the working customer record and the private owner desk. You can inspect the product instead of trusting a diagram of it.

What happens when Murphy does not know?

The intended rule is simple: unknown stays unknown. A useful employee captures the gap or escalates it; she does not turn uncertainty into a confident answer.

Can Whoever build a different employee for my business?

Yes. Murphy is a named example, not a closed menu. Whoever can design a different job, voice, rules, and finish line around the business.

Is the Storm Call sample real?

The shop, caller, and call are fictional demonstration data. The screens are the actual Whoever Records product, captured from the working customer and owner views.

Murphy · Applicant 001

Read the work.
Then give her the shift.